John K Mitchell's Misc Blog

A personal rant

I have a business bank account with a bank here in the UK. It seems that their systems had a problem in January and thay they have just realised that customers may have gone overdrawn in December and not been charged. It certainly came as a suprise to me to see a note on my statement issued for the month from 7th May to 6th June that the bank were going to charge me £32 for a transaction on the 6th December.

Banks wonder why they have such a bad reputation, well - having a system that doesn't recognise that you should have charged a customer and finding out 6 months later does tend to suggest that they are not fit or able to keep track of customers money, or their own for that matter.

It's not the fact that the charge is there that worries me, it's the 6 months it took them to find that I should have been charged.

Time to look for a new bank I think.